SHIPPING AND DELIVERY:
PLEASE ALLOW 3-5 BUSINESS DAYS FOR PROCESSING. PROCESSING AND SHIPPING TIME ESTMATES DO NOT ACCOUNT FOR HOLIDAYS OR NO BUSINESS WORKING DAYS.
SHIPPING COSTS MAY INCREASE DEPENDING ON WEIGHT, VOLUME, POSTAL CODE AND SHIPPING METHOD. ALL ORDERS WILL BE SHIPPED USING ROYAL MAIL. PACKAGES WILL BE SHIPPED IN THE ORDERS THEY ARE RECEIVED. REMOTE AREAS MAY REQUIRE ADDITIONAL TIME FOR DELIVERY. WE ARE NOT HELD RESPONSIBLE FOR PACKAGE FEES.
SHIPPING RATES:
SHIPPING RATES DEPEND ON WEIGHT, VOLUME, POSTAL CODE AND SHIPPING METHOD. RATES CAN BE SHOWN VIA CHECKOUT SCREEN.
INTERNATIONAL SHIPPING:
INTERNATIONAL SHIPPING RATES VARY BASED ON PACKAGE WEIGHT AND DISTANCE. PLEASE ALLOW 3-5 BUSINESS WORKING DAYS FOR PROCESSING AND 5-10 BUSINESS DAYS FOR DELIVERY DEPENDING ON YOUR LOCATION. CUSTOMS AND IMPORT FEES MAY APPLY TO SOME INTERNATIONAL ORDERS. THESE FEES FLUCTUATE BY COUNTY AND BY ORDER VALUE, WE HAVE NO INFLUENCE OR CONTROL OVER THESE FEES. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOM AND IMPORT FEES, WE CANNOT LOWER THE INTREST VALUE OR SEND ORDERS OUT AS GIFTS.
INCORRECT SHIPPING INFORMATION OR LOST PACKAGES:
WE ARE NOT RESPONSIBLE FOR PACKAGES DELIVERED INCORRECTLY OR LOST DUE TO INCORRECT SHIPPING INFORMATION PROVIDED BY THE CUSTOMER.
IF A PACKAGE IS RETURNED TO US DUE TO A INCORRECT SHIPPING ADDRESS PROVIDED BY YOU THE CUSTOMER, THE CUSTOMER WILL BE RESPONSIBLE FOR THE REDELIVERY COSTS.
WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKGES CONFIRMED TO BE DELIVERED VIA TRACKING OR ROYAL MAIL AFTER LEAVING WAREHOUSE.
SALE ITEMS:
SALE ITEMS WHICH INCLUDES SOLD WITH A PROMOTION CODE OR MARKED DOWN IN PRICE, ARE FINAL SALES.
HOW TO RETURN A ITEM:
AFTER YOU HAVE READ ABOVE PLEAAS CONTACT US VIA EMAIL, REQUESTING INSTRUCTIONS ON HOW TO RETURN A ITEM.
RETURN PROCESSING TIME:
ONCE WE HAVE RECIEVED YOUR PACKAGE, YOUR RETURN WILL BE PROCESSES WITHIN 5-10 BUSINESS DAYS. YOU WILL BE NOTIFIED VIA EMAIL ONCE YOUR RETURN HAS BEEN PROCESSED. IF YOU HAVE REQUESTED A REFUND DUE TO DEFECT, PLEASE NOTE THAT YOUR BANKING BUSINESS MAY REQUIRE ADDITIONAL DAYS TO PROCESS AND POST THIS TRANSACTION TO YOUR ACCOUNT ONCE THEY HAVE RECEIVED THE INFORMATION FROM OUR WAREHOUSE. TYPICALLY 2-5 BUSINESS WORKING DAYS. ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.